FAQ
Frequently asked questions. I hope to answer all your questions. If I do not, please email me at sassysoutherndesignssc@gmail.com
🌸 What is the turn around time?Â
Current turn around time (processing time) is 7-10 business days. Please be advised that business days does not include Saturday, Sunday or Holidays. If it is a ready to ship, the item will ship within 1-3 business days. Please allow 6/8 weeks for pre orders to arrive.
🌸 How is Sizing?Â
All items are unisex sizing. When ordering bleached, distressed and/or tie-dye items, each item will vary with pattern and colors. Bleach pattern colors can vary from yellow, tan, orange, pink, white and grey. All will be relatively the same but it is possible that the colors can vary due to oxygen, sunlight and fabric. Distressed, bleached and tie-dye shirts and items are hand made, hand dyed, hand distressed and bleached by hand, no two shirts will be exactly the same but we try to make them close to the reference photo.
🌸 Do I accept refunds or cancellations?
Due to most items being made to order, I do not accept cancellations, refunds or exchanges.
🌸 Who do I contact if I have a question or concern?
Stephanie Cook-Smith, at sassysoutherndesignssc@gmail.com